Human Rights and Extractives


1. Operational Level Grievance Mechanisms: Good Practice Survey

This publication draws together key insights on designing and implementing community grievance mechanisms. The survey will inform a series of pilot projects sponsored by member companies to test different approaches to implementation on the ground.

2. Human Rights in the Mining and Metals Industry: Handling and Resolving Local Level Concerns and Grievances

This guidance deals with the handing and resolution of issues of concern to local communities. It sets out how mining and metals companies can develop robust, credible and trusted procedures that provide local communities with a means of raising concerns relating to the company’s operations, and dealing with these in ways that are considered to be fair, by both the community and the company.